Customers become loyal, raving fans who tell all their friends about you.
I am most impressed with the outcome and the changes I have seen in our branch managers. The feedback has been positive and we hear them using the language and ideas of the day on an ongoing basis. Your different pitch has opened the opportunity for us to move from good to seriously great.
On the day you provided a clear message that all understood and accepted. Your facilitated approach to a group of passionate and committed managers was pitched in such a way that it encouraged them to consider some alternative thinking. It was engaging, at times demanding but delivered with the right balance so that it was never threatening. It has been a significant advance.
– Mark Roberts // ALSCO NZ // GROUP GENERAL MANAGER
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